◆ Da Birthday Club · Hardship Withdrawal

Hardship Withdrawal Application Form

Operated by Divine National Service Authority Limited · Last updated June 2026

This form is how you apply for early access to your savings due to hardship. Please complete all sections below and email to info@dabirthdayclub.com. We will review your application within 5 working days.

Your Information

Da Birthday Club member ID *

You can find your member ID in your Da Birthday Club account dashboard.

Your Hardship Reason

Select the category that best describes your hardship. You may select more than one if applicable.

Serious financial hardship

Involuntary job loss or income reduction >30%
Medical emergency requiring hospitalisation
Eviction risk or housing crisis
Dependent family member emergency

Medical grounds

Hospitalisation >7 days
Permanent disability preventing work
Terminal illness diagnosis

Death of immediate family member

Spouse, child, parent, or sibling

Explain Your Hardship

Please provide a clear explanation of your hardship and why you need early access to your savings. Include dates, amounts, and any other relevant details.

Supporting Evidence

To support your application, please provide evidence of your hardship. Examples include:

Evidence attached (describe) *

How to attach: Save your documents as PDF or image files (JPG, PNG). Include them in your email when you send this form to info@dabirthdayclub.com. Put your name in the filename (e.g., JohnSmith_Hospital_Letter.pdf).

Amount Requested

Withdrawal amount requested *

Full amount (all my accumulated savings)

Partial amount: $

Leave blank if you want the full amount. Otherwise, enter the dollar amount you need.

Confirmation & Consent

I confirm the information in this form is truthful and accurate.

I understand the Hardship Committee may request additional information or evidence.

I understand that if my application is denied, I have the right to appeal within 10 working days.

I give permission for Da Birthday Club to contact me by email or phone to discuss my application.

Submission Instructions

Timeline: We will review your application within 5 working days and send you a written decision by email.

What happens next:
✓ Approved? Your withdrawal is processed immediately. Funds returned via bank transfer or digital card, depending on your preference.
✓ Denied? We send written reasons. You may appeal within 10 working days to an independent arbitrator.

Frequently Asked Questions

How long does it take to review my application?

We aim to review within 5 working days. In exceptional circumstances, it may take up to 10 working days.

What if I disagree with the Committee's decision?

You may appeal within 10 working days. Your appeal will be reviewed by an independent arbitrator external to Da Birthday Club, who will make a final, binding decision. Arbitration costs (typically $500–$1,000) are usually shared 50-50 between you and the Club.

Can I withdraw a partial amount?

Yes. You may request a partial withdrawal if that's all you need. Your remaining balance will continue to be held until your birthday.

What if I am denied but still need the money?

After your hardship appeal is resolved, if you still need funds, other options include asking family/friends for help or contacting a community support organisation such as a budgeting service or your local Citizens Advice Bureau.

Is there a cost to applying?

No. There is no cost to submit a hardship application. If your application is approved, your normal $11.11 issuance fee applies at payout. If you appeal a denial, arbitration costs are typically shared.